Terms of service

01. The service

Camivo is a live social discovery platform built around one-to-one audio and video conversations for adults in India. Features may include profile setup, language-based matching, live calls, friend requests, text chat, in-app coins, gifts, and optional host-earning features. The service is in pre-release; features and availability may change, and no public app-store release is currently represented by this site.

02. Eligibility and accounts

You must be at least 18 years old, provide accurate account details, and use an authentication method offered by the app. Keep your account credentials, OTPs, and recovery information private. You are responsible for activity through your account unless applicable law says otherwise.

03. Respect, consent, and safety

Camivo is for consensual, respectful conversation. Harassment, threats, hate, scams, impersonation, nudity, sexual solicitation, unlawful content, and attempts to pressure someone for private information are prohibited. You may not record or distribute another member's call or content without permission and a lawful basis. Use the available reporting and blocking tools when needed.

Camivo is a one-to-one service. In video calls, participants may be required to remain visible under the app's safety rules. You can choose audio where that option is available. Safety features are not a guarantee of a safe interaction; use your judgement and do not share sensitive details.

04. Your profile and content

You are responsible for the profile details, messages, and other material you choose to submit. Do not include private contact, financial, or identity information in your profile or messages. You grant Camivo only the limited rights needed to host and display the material to provide the service, subject to the final privacy notice and applicable law.

Matching is based on preferences and availability; Camivo does not promise a match, a particular conversation, uninterrupted calls, or a specific outcome. You can decline, leave, block, or report where those controls are available.

05. Coins, calls, and optional host features

Some calls or in-app actions may use coins. Review the price shown in the app before confirming a call, purchase, or gift. Applicable store terms and the final refund/cancellation policy will govern purchases. No coin price, rate, refund exception, or payout promise is established by this draft website copy.

Eligible hosts may accrue earnings for qualifying connected time under the current in-app rules. Age confirmation, minimums, rates, taxes, payout setup, and availability may apply. Hosting is optional; no income is guaranteed. Host features and cash-outs may not be available while Camivo is in pre-release.

06. Moderation and account restrictions

Camivo may block content, limit features, suspend, or end access where reasonably needed to protect members, investigate abuse or fraud, enforce these terms, or comply with law. Contact-sharing filters and other safety checks may operate automatically. The public launch terms must identify a working appeal route and any statutory complaint mechanism.

07. Availability and responsibility

The service is provided on a pre-release basis and may be changed, interrupted, or withdrawn. To the extent permitted by law, Camivo is not responsible for a member's independent actions or for loss caused by circumstances outside the operator's reasonable control. Nothing in the final terms will exclude a consumer right or liability that cannot legally be excluded.

08. Operator, governing law, and jurisdiction

Camivo is owned and operated by Camivo Technologies Private Limited, having its registered office at Regus Business Centre, Level 4, Outer Ring Road, Bellandur, Bengaluru, Karnataka 560103, India.

These Terms and any dispute, controversy, or claim arising out of or relating to them or the Service shall be governed by and construed in accordance with the laws of India. The courts of competent jurisdiction at New Delhi, India shall have exclusive jurisdiction over all matters and disputes.

09. Grievance officer (India IT Rules 2021)

In compliance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of the Grievance Officer are:

Mr. Rahul Sharma, Grievance Officer, Camivo Technologies Private Limited. Email: grievance@camivo.in. Address: Regus Business Centre, Level 4, Outer Ring Road, Bellandur, Bengaluru, Karnataka 560103, India. Acknowledged within 24 hours; resolved within 15 days.